StillGoode Consignments :: Terms & Conditions

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Terms & Conditions

PRICING AND AVAILABILITY:

Please note that all prices are in U.S. Currency.

Shipping and handling are not included.

To purchase items from StillGoode Consignments website you put the item into the (green) shopping cart and once you have finished shopping either log into your profile or create a profile. The default payment method is Pay by Phone. Then select the shipping method - either Local Pickup (meaning you will arrange for picking up the items yourself) or Local Movers - Requesting delivery quote. Please use the Customers notes if you have any specific dates / times for your delivery quote. Your order will be confirmed by email and you will be contacted by one of our staff within 4 business hours. If you prefer, you can place your order by telephone Monday thru Thursday from 10am-6pm, Friday & Saturday from 10am-5PM or Sunday from 1pm - 5pm CST

Every item featured in the StillGoode Consignments website is unique and we can sell the quantity of items listed on the website. When you see something of interest, we encourage you to place your order or contact us right away in order to avoid disappointment. Due to the unique nature of our inventory, many of the items featured in our on-line catalog sell very quickly. Please call or email if you have any questions prior to placing your order. All items shown on the website are subject to prior sale. Because our pieces are one of a kind and are sold on both the website and in our marketplace, there is a chance that an item on our site has already been sold. We work very hard to avoid this. In the event the item you have purchased has been sold, we will notify you as quickly as possible. StillGoode Consignments makes every effort to provide you with accurate and up-to-date information on our website, but occasionally mistakes do happen. We reserve the right to correct any factual or pricing errors on the website before or after a transaction has been made. In the event that a pricing error has occurred after an online transaction has been made, the customer will be notified before the order is processed.

ONLINE ORDER PROCESSING POLICY: After you submit your order, you will receive a computer-generated confirmation that your order was placed. If you do not receive an email within 5 minutes please check your spam folder or contact the store to request a followup email. Someone from StillGoode will contact you within 4 business hours either by phone or email to finalize payment and to either provide you with a shipping quote or schedule when you are picking up your order. PAYMENT OPTIONS: We accept Mastercard, Visa, Discover and American Express.

SALES TAX: Sales taxes (if any) are calculated based on the store location.

SHIPPING INFORMATION: At this time only local delivery is available. Therefore if you need a local delivery quote StillGoode Consignments will help you arrange shipping thru a third party company that we work with daily. Fees for shipping are the responsibility of the buyer and vary depending on distance from StillGoode Consignments, and size of the item(s) to be delivered and if any stairs are involved. All items must be paid for within 4 business hours and picked up within 48 hours unless a mutually agreed upon date has been established. If StillGoode Consignments is unable to finalize the payment of the order within 4 business hours the order is subject to be cancelled and returned to stock. If arrangements need to be made to accommodate a special circumstance, please contact one of our staff by phone or email and they will be happy to help.

OUR ONLINE SALES RETURN POLICY: We're certain you'll be happy with your merchandise. We take extra care to fully describe our items, including any flaws. However, antiques and previously owned items are seldom perfect. If you have any questions about the item(s) you are ordering, please email or call with your questions before placing your order. All sales are final!

OUR DAMAGE POLICY: If your order does arrive damaged, you must work with the carrier

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